Recent Posts by Laura R.

Laura Robinson
6 Posts
about 1 month
via Android

Help / Technical Support

Gabe, no.  It still doesn't work for me.  I should have asked... Do I need to run an update?

2:03pm
Ok, so it is working for us when we click on the link in Google Calendar, but not from Chrome. Perhaps try restarting your phone and see if links from Google Calendar work for you? We will try to figure out what is going wrong in Chrome and get back to you.
2:06pm
Gabe, thanks 👍. Restarting the phone seemed to do the trick! The calendar workouts launch properly 😁
2:11pm
Ok, great!
3:54pm
Thanks again for your quick response and action!!
Laura Robinson
6 Posts
about 1 month

Help / Technical Support

Great.  Thanks.  Let me know if you need me to do anything.  

Also, I can't remember if I said before... A few hours before the problems started, I had to install updates to my phone (system updates I think).

7:44pm
Please try it again. I think it was only an issue on newer Android phones but I believe it should be working now. Thanks for reporting this issue!
Laura Robinson
6 Posts
about 1 month

Help / Technical Support

Where is the 'help' 'send feedback' located in the App?

Never mind - I found it under More --> Send Feedback

7:31pm
FYI, we are looking into this and will hopefully be able to resolve this without an app update.
Laura Robinson
6 Posts
about 1 month

Help / Technical Support

Good morning,

As of yesterday, I am not able to replay a workout that has been saved to my Google calendar.  I get the following screenshot (see below).  I didn't used to.  It lauched the App right away.

However, when I try to click, "Open in App", it doesn't work.  Since my phone just went through an upgrade, I figured that a setting might be off, but I can't figure out what it is.  

Also, it seemed to create another account associated with my Gmail address laurarobinson3019@gmail.com, but I don't want it.  I only want my current account laurarobinson302@yahoo.com.  (I don't know if these issues are related.

Could I please get some help?  I use the 'save a workout for later' feature a lot.  

Thanks,

Laura

2:38pm
Hi Laura - I merged your accounts to get rid of the new one with the gmail address. Can you please 'Send Feedback' from the help section inside the app so we can have a bit more information and try to figure out why "open in app" stopped working? Thanks and sorry about that issue.
Laura Robinson
6 Posts
over 2 years

App Updates / Saving a workout for later

Hello,

This feature used to work well, but now it doesn't....

When I choose to "Save a Workout for later" and "Add to Device Calendar", the calendar entry will not open in the WT app. It opens to my browser and I can't successfully get it to open in the app.

Has this happened to anyone else, and is there a way to fix this problem? I am using Version 10.6 of the app.

Thanks,

Laura

04 Nov
We are looking into this issue and will most likely have a fix it for the next update (sometime next week). Thanks for reporting!
05 Nov
Thank you Gabriel!
26 Nov
Thanks Gabriel, this feature is working again!
Laura Robinson
6 Posts
over 9 years
via Android

Challenges / Push ups record

You are all awesome.  I did 48 yesterday and was very sore today!!

28 Oct
Wow! That's awesome!! I started a challenge,but for some reason that I can't remember I had stopped.